At Revoshop, we want you to be completely satisfied with your purchase. That’s why we offer a clear and customer-friendly refund and returns policy.
Eligibility
Which items are eligible for refunds or returns? This may depend on the type of product, its condition, and how long ago the product was purchased. Common restrictions include:
- Final sale items
- Personalized or custom-made items
- Items that have been used, worn, or damaged
- Items that have been opened or unboxed
Timeline
Customers typically have 7 days to request a refund or return. The return window may start on the date of purchase, delivery, or receipt of the return authorization number (RAN).
Condition
Returned items must generally be new, unused, and resalable, in their original packaging with all tags and accessories intact.
Process
To request a refund or return, contact our customer service team to obtain a Return Authorization Number (RAN). Include the RAN on the outside of your return package.
Shipping Costs
Shipping costs for returns may vary:
- Customers are responsible for shipping costs unless otherwise stated.
- For orders above ₹1499, we offer free returns shipping.
Exceptions
Some items are not eligible for refunds or returns:
- Personalized or custom-made products
- Items that have been worn, used, or damaged
- Final sale items
If you’re unsure whether an item qualifies for a return, contact our customer service team for guidance.
Refunds
We accept returns and exchanges within 7 days of purchase. Returned items must be in new and unused condition.
To request a refund, please follow these steps:
- Contact our customer service team at support@revoshop.in or (+91) 7586978263 to obtain a return authorization number (RAN).
- If possible, repackage the item securely in its original packaging. Include a copy of your order confirmation or packing slip.
- Write the RAN number on the outside of the package.
We will process your refund after receiving and inspecting the returned product. Refunds are usually processed within 5-7 business days.
Returns
We accept returns and exchanges within 7 days of purchase. Items must be in new and unused condition, and any unboxing video should be clear and uninterrupted.
To request a return, please follow these steps:
- Contact our customer service team at support@revoshop.in or (+91) 7586978263 to obtain a return authorization number (RAN).
- Repackage the item securely in its original packaging. Include a copy of your order confirmation or packing slip.
- Write the RAN number on the outside of the package.
We will process your return promptly after receiving and inspecting the product.
Shipping Costs
Customers are responsible for shipping costs on returns. For orders above ₹1499, return shipping is free.
Questions
If you have any questions about our Refund and Returns Policy, please contact our customer service team at support@revoshop.in or (+91) 7586978263. We are happy to help!
We want to make returning your items as easy as possible. That’s why we offer free shipping on all returns for orders over ₹1499. Simply contact our customer service team to obtain a return authorization number (RAN) and follow the steps above.
We hope this refund and returns policy is helpful!